Claims

The Braly Insurance Group streamlines the claims management process by guiding customers to the most effective avenue for filing their claims. Our approach emphasizes clear communication and assistance in understanding the steps involved in the claims submission process. While we don't directly evaluate claims, we are committed to providing customers with comprehensive information about the procedures and requirements associated with their specific policies.

In instances where customers may encounter challenges or have concerns about claim decisions, our dedicated claims escalation team is available to help navigate the appeals process. This specialized team works diligently to ensure that customers have the support they need, particularly if there are questions about claim denials or payout amounts.

Please select the best option below that best fits your need!

Option 1

Contact us during business hours at (972) 359-9324 and our concierge team will start the process by filing a Loss Notice Form.

Option 2

If your claim is an emergency, or you need to report an emergency claim after hours (9:00am-5:00pm, CT), weekends or holidays, please click this box to link to find carrier contact information.

Option 3

If your claim is not an emergency and you have an account through our customer service portal, you can report a claim and check the status of a claim.

Option 4

If your claim is not an emergency and you do not have an account through our customer service portal, click on the link below to start filing a Loss Notice Form.

Option 5

Claims Escalation Team: Contact our main office at (972) 359-9324 to see if your claim qualifies to be handled by an expert team of claims specialists! (This is specifically for higher level claims that have run into complications.)